General advice and help with case work on welfare benefits, housing and debt.  We can also offer general help on family law, consumer issues, employment, personal injury, immigration and other legal issues

How to access our service

Our three bureaux operate an open-door system on first-come, first-served basis. If during the course of the interview it becomes clear that the client needs a further visit to deal with a complicated matter, we will usually be able to offer an appointment.

If waiting is difficult for a client because of limited mobility or caring responsibilities we can offer an appointment for the first interview. In very special circumstances, we may be able to conduct home visits.

We can refer clients to another appropriate service and inform the client if any costs are involved. Clients may be referred from their local bureau to a solicitor who attends the CAB offices for advice on specific points at no charge.